CandyAI Shorts / Contact and DMCA

Contact CandyAI Shorts and File a DMCA Notice

Every request reaches us by email. This page matches each kind of message to the right address and lists what to include, so corrections, privacy requests and copyright notices can be handled within a few business days.

The short answer

CandyAI Shorts is independent and has no affiliation with Candy.ai, CandyShorts or EverAI Ltd. Use contact@candyai-shorts.net for general questions, corrections, press, brand concerns and privacy requests; dmca@candyai-shorts.net handles only copyright notices and counter-notices. Replies usually take a few business days. Candy AI accounts, Premium charges, logins and cancellations are handled only by the platform's own support team; our guide to who runs Candy AI names the official operator.

CandyAI Shorts is run as an independent publication covering Candy Shorts, the short-series video product of Candy AI. All contact happens by email through the two addresses below, and replies normally follow within a few business days. Every message is read, although we cannot give product support or legal advice.

Which address should you use?

Request Address
General questions, press, partnerships, feedback on a guide contact@candyai-shorts.net
Corrections contact@candyai-shorts.net
Trademark or brand concerns contact@candyai-shorts.net
Privacy requests contact@candyai-shorts.net
Scam reports contact@candyai-shorts.net
Copyright (DMCA) notices and counter-notices dmca@candyai-shorts.net

Only copyright matters belong at dmca@candyai-shorts.net; everything else goes to contact@candyai-shorts.net.

This site is not part of Candy AI. We have no access to the platform’s systems, so we cannot look up an account, reverse a Premium charge, fix a login or cancel a plan; those requests only work through the platform’s own support, and our Candy AI safety and legitimacy guide names the company behind the official services.

How do you report an error?

Prices, episode counts and features on Candy AI shift over time, so a page can fall out of date. If a statement looks wrong, email a link to the page, quote the sentence you are questioning and, if possible, add evidence we can verify. Once the correction checks out, we fix the page and put a new date in its header. Mention price errors in the subject line, so the claim can be compared with our guide to Candy AI prices right away.

How do you file a DMCA takedown notice?

This site contains no episodes: we do not host or embed them, we do not link to episode files, and we do not reproduce the platform’s official artwork. Rights holders who nonetheless believe that something published here infringes a copyright they own, or are authorized to enforce, can send a notice to dmca@candyai-shorts.net, using “DMCA Notice” as the subject line. A valid notice under 17 U.S.C. § 512(c)(3) contains all six elements below.

  1. A signature. The notice is signed, physically or electronically, by the copyright owner or by someone with authority to act for the owner.
  2. The work. Identify the copyrighted work you say has been infringed; a notice covering several works may give a representative list instead.
  3. The material and its location. Tell us which material you consider infringing and exactly where it sits on this site, giving the page URL and pointing to the passage or image, so we can find it.
  4. Your contact details. Your name, postal address, phone number and email address.
  5. A good-faith statement. Your declaration of a good-faith belief that the use in question was permitted by neither the copyright owner, nor its agent, nor the law.
  6. A sworn accuracy statement. A declaration under penalty of perjury that the notice is accurate in every respect and that you hold the copyright yourself or may act for whoever does.

What happens after a notice arrives?

We look at every complete notice promptly, usually within a few business days. Material we judge to be infringing is then taken down or disabled. When an element is missing, we write back asking for it rather than acting on a partial notice. Bear in mind that under Section 512(f), anyone who knowingly misrepresents material as infringing can be held liable.

Can a takedown be challenged?

Yes. If material of yours was removed after a notice and you believe it was taken down by mistake or because it was misidentified, you can answer with a counter-notice sent to the same address, dmca@candyai-shorts.net. It needs:

  • your physical or electronic signature;
  • a description of what was removed and the URL where it appeared before the takedown;
  • a declaration, under penalty of perjury, stating your good-faith belief that the removal resulted from a mistake or a misidentification;
  • your contact details;
  • your consent to the jurisdiction of the federal district court that covers your address; a sender based outside the United States consents instead to any federal district in which the site may be found.

We expect few counter-notices, since the site carries only text we wrote ourselves and takes no uploads from anyone.

Trademark and brand concerns

This site has not been endorsed or sponsored by Candy.ai, CandyShorts or EverAI Ltd., and it has no affiliation with any of them. Product names like Candy AI and Candy Shorts, the titles of series and the creators profiled in our digital twins section are named purely to identify the subject of each page. A rights holder unhappy with the way a name or mark is shown can email contact@candyai-shorts.net with the page URL; every such message gets a good-faith answer.

Privacy requests

To see, correct or delete personal data we hold about you, email contact@candyai-shorts.net and name the email address the request concerns; we will reply to confirm what was done. The site collects very little in the first place, and the privacy policy sets out each stored value and its purpose.

How do you report a scam page?

Some pages trade on the names Candy AI and Candy Shorts to harvest card numbers, offer a bogus “leaked episode” download or slip malware onto a device. If you land on one, tell us, so our Candy AI Shorts leaks guide can warn other readers about it. Include the URL and a few lines on what the page tried to get you to do, and please do not attach any files. Let your browser vendor know about the page as well, and contact your bank straight away if money changed hands.

Affiliate note: when a reader subscribes to Candy AI through one of our links, the site may be paid a commission, and the subscriber pays the same price. That income plays no part in how we deal with corrections or takedown requests; the terms of service explain the affiliate arrangement.

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